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What is a Letter of Medical Necessity?

A Letter of Medical Necessity is a formal document from a licensed healthcare provider stating that a specific product or service is required to treat, manage, or prevent a medical condition. This documentation is often required by HSA/FSA administrators to approve the use of pre-tax funds for certain health and wellness items.

Through our partner, Flex, you can obtain a Letter of Medical Necessity directly during the checkout process:

  1. The Process: You will complete a brief, chat-based consultation with a medical professional during the checkout process.
  2. The Cost: There is a $4 fee for the consultation and issuance of the letter.
  3. Validity: Once issued, the letter is valid for one full year of eligible shopping.
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