Do you have a guarantee on your footwear?

OluKai footwear is guaranteed against manufacturer’s defects for one year from the date of purchase. Footwear covered by the OluKai guarantee will be replaced at OluKai’s discretion. Start your warranty claim here.

The following defects are covered by the OluKai Guarantee:

1. Straps pulling out where soles are not excessively worn
2. Delaminating of sole layers
3. Frayed or loose stitching on uppers, footbeds or logos

What's not covered:

1. Deterioration from water abuse
2. Outsole wearing out or worn through
3. Skateboard or bicycle abuse
4. Cuts, scratches, burns etc.
5. Shrinkage from overexposure to extreme heat
6. Anything not listed will be solely determined by OluKai

How do I submit a warranty claim?