• Verify that you are entering the email address and password that are associated with your Amazon.com account correctly when you are trying to complete a purchase.
• If you can enter your account email address and password, but you cannot complete your purchase, check that your payment method is set up correctly. Do so by going to the Amazon Pay website, click Sign In, click Sign in with your Amazon account, and then sign in using your Amazon credentials. From there you can edit your payment method set up

If your payment method is set up correctly, check that you have updated your browser's settings to allow third-party cookies. If the option is turned on and you still cannot complete your purchase, Contact Us by emailing [email protected].

When you see that Amazon Pay is an accepted payment method for a product or service that you want to purchase, just click the Amazon Pay logo or button, enter your Amazon.com email address and password, and then choose your payment method.

You can manage most aspects of your Amazon account for Amazon Pay on Amazon.com.

It costs you nothing. Using Amazon Pay adds no fees to your transaction with the merchant. Your purchase incurs no transaction fee, no membership fee, no currency conversion fee, no foreign transaction fee, and no other fees.

Amazon Pay accepts credit and debit cards. Credit cards currently accepted include Visa, Mastercard, Discover, American Express, Diners Club, and JCB.

Transaction disputes

When you use Amazon Pay for qualified purchases on third-party websites, the condition of the item that you buy and its timely delivery may be guaranteed under the Amazon Pay A-to-z Guarantee for Customers. If you submit payment for a product or service and you don't receive the item or if it is materially different than advertised by the merchant, you can dispute the transaction and request reimbursement. If you are having any issues with your order, reach out [email protected] and our Aloha Experience Team will dial you in.

If you already have an account with Amazon, you only have to accept Amazon's Conditions of Use and Privacy Notice when signing in on a non-Amazon site that accepts Amazon Pay. There is no separate registration process.

Amazon Pay is a service that lets you use the payment methods already associated with your Amazon account to make payments for goods, services, and donations on third-party websites, and in apps. To make a payment, you can use any of the payment methods on file in your Amazon account. Beyond the button, shoppers can manage their payments using Amazon Pay on Amazon.com.